About the author

Stephanie Kong

Stephanie is a product marketer with over ten years of experience in brand and product marketing spanning the publishing, online advertising, consumer electronics, and SaaS enterprise products industries.

All works by Stephanie Kong

Breaking hearts and making stars

In 1976, Elton John and Kiki Dee serenaded audiences, beseeching: “Don’t go breaking my...

New feature: invite observers to your Live Conversation sessions

When we launched Live Conversation, we were excited to offer customers an alternative to...

How to win over your customers through competitive analysis

To stay ahead of the pack, brands often analyze the competition’s strengths and weaknesses...

How to effectively test during every stage of development

It is widely known that a majority—up to 80%—of new products fail. The reasons...

How to improve CX by scaling customer research

Analysts and pundits have proclaimed this the Age of the Customer , a nod...

UserTesting success story: B2B software reviews company relies on human insights to power innovation

A leading B2B software reviews company empowers businesses by highlighting the Voice of the...

UserTesting Power-Up in Trello

Trello helps companies of all sizes and a wide spectrum of functional teams effectively...

E-learning platform Udemy learns more about needs of mobile users

As the world’s largest online learning and teaching marketplace, Udemy enriches lives by advocating...

Regional healthcare system leans on UserTesting to diagnose digital pain points

A study released by the Pew Internet & American Life Project shows that 80%...

Human understanding. Human experiences.