Gather
UserTesting Feedback Engine
The UserTesting Feedback Engine offers organizations versatile testing capabilities for capturing audience feedback, allowing teams to use their preferred testing approaches throughout the product development lifecycle.
Accelerate access to real-world customer insights to make better business decisions
Understanding and empathizing with customers requires a comprehensive solution for gathering data that not only explains what they do but also why they do it. UserTesting’s flexible Feedback Engine is designed to help any team build tests and capture perspectives across any experience with an easy-to-use test builder, a robust template gallery, and recording solutions for any device.
Get started quickly
Our platform makes it easy for anyone to start gathering feedback quickly. And with over 100 pre-built templates designed by our experienced research experts, teams can also explore new or alternative ways to gather insights.
Flexible platform for gathering feedback
Test everything from ideas, designs, and prototypes to websites, campaigns, and competitive brands with UserTesting’s versatile testing capabilities. Mix and match Live Conversations, usability testing, surveys, information architecture testing, and more for unparalleled flexibility.
Advanced testing capabilities
Make confident, data-driven decisions by leveraging a suite of advanced, mixed-method UX research capabilities. Choose from the widest range of approaches on the market—combine multiple methods in one study to get more powerful and trustworthy results.
Generate robust data to build a rich understanding
Build a vivid first-person understanding of your customer with live or recorded video of participants engaging with digital or real-world experiences, audio recording, screen capture, clickstream data, and/or the responses to questions and tasks.
Capture perspectives from any device
Our no-code, no-download participant recorders make it easy to capture a diverse range of human perspectives in any setting. Using our browser and mobile app recorders, participants can easily opt-in to share their perspectives wherever and whenever.
Insights that shape experiences throughout the customer journey
Product and UX
Problem definition ● Customer discovery ● Feature prioritization ● Usability testing ●
Marketing
Website testing ● Customer journey mapping ● Messaging and positioning ● Campaign validation
Executives
Opportunity identification ● Benchmarking ● Internal implementation ● Risk mitigation
Faster access to contextually rich customer insights with UserTesting
