Customers innovate with UserTesting

Discover how thousands of teams create exceptional experiences with the help of human insight

All Customer Stories

Watch how Amazon leverages insight from existing and potential customers to improve the seller experience

Watch how TIER Mobility redesigned the process of purchasing a subscription and mapped the end-to-end experience for customers booking a vehicle

See how the world’s largest eyewear manufacturer tested their Virtual Mirror tool, so shoppers trying on Ray-Bans or Oakleys find the perfect fit

Check out how the makers of AG1, the all-in-one health drink, blend a marketing message that customers love

Learn how the UK retail bank understands customer behaviors, tests marketing materials, and developed their online claims process

Check out how the music streaming service developed the Flow Moods AI function, generating mood-based playlists for millions of customers

Watch how Europe's largest made-to-order printing business leveraged competitor insight to launch new features and increase sales

See how TULA Skincare launched a shade finder experience that increased conversion by 300%

Watch real people engage with your products, apps, or services, and easily get a vivid, first-person understanding of any experience.