All works by Yuling An

Top 8 tips and tricks for conducting remote omnichannel studies

A single continuous experience that spans multiple channels, whether physical or digital, is considered...

Merging realities: Understanding and improving AR customer experiences with human insights

With the increased adoption of augmented reality (AR) in consumer mobile apps comes a...

3 popular longitudinal studies

As we looked back at the studies our customers ran throughout 2017, we noticed...

5 top studies run by successful marketing teams

Traditional market research projects can take at least four weeks to complete. However, successful...

How top financial services organizations create great experiences

To uncover the best practices of retail banking customer experiences, we ran a competitor...

How to Break into the Field of UX Research

UX research is an exciting and rapidly growing field, but many people aren’t sure...