About the author

Andy MacMillan

Andy MacMillan

Andy brings 20 years of enterprise SaaS experience to UserTesting. As a former product executive at Oracle and Salesforce, he saw the critical role that customer centricity plays in creating great experiences. By helping companies become more customer-centric, he has grown multiple enterprise SaaS businesses to hundreds of millions of dollars.

All works by Andy MacMillan

UserTesting's vision for AI

In what felt like overnight, artificial intelligence (AI) and machine learning (ML) exploded into...

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The pivotal role of the Chief Digital Officer

This post was originally published by our friends at CIO Dive and is shared...

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UserTesting turns 15

The Soprano s final episode cut to black and Mad Men debuted. Moviegoers flocked...

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UserTesting celebrates today’s initial public offering

Today we celebrate an important milestone in UserTesting’s history by becoming a publicly-traded company...

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What is human insight? Why data alone isn’t enough to create great customer experiences

What is human insight? Human insight offers a valuable new understanding of your customer...

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Introducing CEO Andy MacMillan: “It’s where technology meets people that makes it valuable”

Hello! Recently I had the immense privilege of joining UserTesting as CEO. I’ve been...

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