All works by Amy Kelly

The Espresso Webinar Series: highlights from 2020’s final episodes

The Espresso Webinar series has wrapped for 2020! Over 3000 professionals across Europe and...

The Espresso Webinar continues: highlights from part three of the series

For the better part of 2020, we’ve shared a coffee every Thursday morning with...

3 tips for starting a UX division from scratch

Over 15 weeks of The Espresso Webinar Series, we interviewed some of Europe’s leading...

The final shot of CX: part two recap of The Espresso Webinar Series

For the past 14 weeks, we’ve shared a coffee every Thursday morning with CX...

3 big ideas on modern-day innovation

Over the course of five days, some of the world’s biggest brands took to...

May’s Espresso Series with Skyscanner and other European CX leaders

It’s hard to believe that we kicked off The Espresso Webinar Series back in...

April’s CX coffee breaks with 5 EMEA industry leaders

Can you go without caffeine in the morning? Or do you have some other...

The changing buying behaviours of UK consumers and their response to crisis communications

The UK government and NHS workers nationwide are asking the UK population to stay...

All I want for Christmas is customers—do UK retailer’s festive ads bring them in?

Every year in the UK, we wait with anticipation and excitement for the first...