All works by Jennifer Henderson

Concept testing: what is it?

Bringing a product to market is stressful. Bringing a failing product to market is...

DIY research: how to collect UX feedback on your own

Thanks to DIY research, connecting with customers and your target audience is now within...

CX vs. UX: what’s the difference?

While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...