Insights Services
Design
Our UX research experts provide design insights that help teams make informed decisions and improve product development by removing guesswork and mitigating the risk of rework.
Build customer-centric products, services, and experiences
A flexible service solution offering tailored insights studies to address specific objectives in the design phase of the product development life cycle as well as a variety of additional considerations including prototype testing, mobile optimization, product and service design, architecture testing, checkout flow evaluation, accessibility, inclusivity, and website optimization.
Study types available with Design Insights Services
Agile design testing
Our team completes three studies and delivers research findings in two-week sprints.
Pick any three from:
- Remote moderated interviews
- Remote unmoderated interviews
- Click test
- Survey
- Card sort
- Tree test
Insights delivery time: 2 weeks following completion of scoping.
Accessibility testing
Our team conducts quantitative research to understand the usability and compatibility issues screen reader users encounter by measuring performance on key tasks associated with your digital experience when using screen reader assistive technology.
Insights delivery time: 3 to 4 weeks following completion of scoping.
Studies are separate and priced individually
Work with the industry's leading UX research team
UserTesting Insights Services is a team of UX and CX specialists with over 200 years of cumulative experience, guaranteeing research quality and continuity.
Get insights reports for
- Prototype testing
- Mobile and website optimization
- Checkout flow
- Feature prioritization
- Digital transformation
- User interface design
- Customer journey analysis
- Augmented reality design
- Virtual reality design
- Chatbot design
Unlock the full potential of user-centered design insights
Capture critical insights from audiences that rely on screen reader assistive technology for every experience you create with our Accessibility Testing Services.
Create inclusive and accessible UX and CX
Identify prototype strengths and weaknesses
Improve web, mobile, and app user engagement
Build intuitive and user-friendly website architecture
Improve conversion rates with reduced friction
Re-platform seamlessly
Improve website speed and performance
Enhance visual appeal and branding
Improve content discoverability
Deliver better accessibility for all users
Leverage over 200 cumulative years of UX expertise
Let our team of experts surface, analyze, and deliver the insights you need to improve your product, service, and brand experiences.
